HOW TO SOLVE THE PROBLEM OF NOT RECEIVING TEXT MESSAGES
Method 1: Cleaning up messages
Sometimes this issue happens because your SIM card got full up with messages. Text can add up pretty fast if you don’t take the time to delete them from time to time. The process of deleting them can be different from device to device, but the steps are roughly the same.
1. Open up the built-in messaging app.
2. Tap the More icon (three-dot icon).
3. Tap on Settings.
4. Look for a setting named similar to
Manage SIM card messages. You can
sometimes find it hidden inside the
Advanced tab.
Either do a complete wipe or delete only the text you do not wish to keep.
Method 2: Increasing the text message limit
If you feel like your messages are piling up too fast, you easily increase the limit. But keep in mind that this will leave little for your contacts. But if you use a Google account to store your accounts, that shouldn’t be a problem.
1. Go to your home screen and open your
built-in messaging app.
2. Touch the menu icon (three-dot icon).
3. Select Settings from the list.
4. Tap on Text message limit.
5. Increase the maximum value and hit
SET to save.
Method 3: Clearing Data and Cache
Now that we established that your SIM card is not to blame for this, let’s see if we can say the same about your built-in messaging app. Here’s how:
1. Go to Settings >> Apps.
Make sure All apps filter is selected.
Scroll through the list until you find the
built-in messaging apps and tap on it.
It’s usually called Messaging.
2.Tap on Storage and wait until the data
gets calculated.
3.Tap on Clear Data.
4.Tap on Clear Cache.
Restart your phone and see if the issue has been resolved.
Method 4: Deactivating iMessage
If you’ve recently upset the tech gods by switching sides from iOS to Android, Windows or BlackBerry, you might not be able to get text messages from someone using an iPhone. This happens because they are being sent as iMessage.
If that’s the case, you probably forgot to deactivate iMessages before inserting your SIM card into a non-Apple phone. In cases like this, iOS devices will keep sending you iMessages to your number instead of regular SMS’s, so you’ll end up not receiving anything.
The same thing can happen with a MMS, but this time the cause is an interference with the FaceTime service.
Fortunately, it’s easy to get them working again, provided you manage to get your hands on an iPhone. Here’s how to do it:
Insert your SIM card back into an iPhone.
Make sure you are connected to a cellular data network – 3G, 4G, and LTE will all work.
1.Tap on Settings > >Messages and
switch the toggle next to iMessage to
OFF.
2.Tap on Settings >> FaceTime and
switch the toggle next to FaceTime to
OFF.
Method 5: Resolving a software conflict
Android got most of its popularity because it’s highly customizable. For every function, Google Play is filled with an endless list of apps that ultimately have the same functionality. But installing multiple apps that do the same thing is not a great idea, mainly because some apps don’t play nice with each other.
If you installed a 3rd party app that manages your texting, it could get into conflict with the built-in messaging app. Ideally, you should only let one app manager your texts. If a software conflict is responsible for this, deleting the 3rd party app will solve your problem most of the time. But if you want to keep using a custom messaging app, here’s what you can do:
1. First, make sure the messaging apps
are updated to the latest version.
2. Open up Google Play and tap the
action button.
3. Go to My apps & games >> Updates
and see if there are any updates for
your 3rd party messaging app.
If you have root access with a custom OS, go to Settings >> Apps and tap on your built-in messaging app.
Tap on Disable (this option will be greyed out if you don’t have root access).
Method 6: Removing contacts from SPAM list
If you don’t receive texts in a selective way, some contacts might have found their way into your SPAM list. This can also be caused by a malware. Here’s how to ensure that’s not the case:
1. Open your messaging app from the
home screen.
2. Tap on the action button (three-dot
icon) and open up Settings.
3. Look for an entry called Spam Settings
or Harassment Filter. Sometimes it’s
hidden under the advanced tab.
4. Tap on it and see whether any contacts
or phrases are present there. If they
are, remove them and hit Save.
Method 7: Performing a network registration reset
If no method worked so far, let’s try resetting the network registration. The solution is to insert the SIM card into another phone which will override the network registration on your number. Here’s a quick walkthrough:
1. Take out your SIM card and insert it in
another phone.
2. Turn it ON and wait 2-3 minutes.
3. Make sure it has cellular signal before
you turn it OFF.
4. Take out the SIM card again and insert
it in the phone that was causing
problems.
5. Turn it on again and wait 2-3 minutes.
It should automatically reconfigure the
network registration.
Method 8: Doing a Radio reset
If nothing has worked, let’s do a radio reset. Typically reset codes are given by carriers when other troubleshooting methods fail, but you can easily find them on the web.
You can reset the radio by entering a code inside your call screen. The blueprint looks like this: ##code#
If you’re using an iPhone, the standard code for a radio reset is ##25327#
On Android, things are a little more complicated. While the radio reset code for the stock version of Android is ##873283#, some manufacturers use their own custom codes.
But you can easily find out by doing a web search on “*your phone model* + radio reset code“.
After you found the appropriate one, insert the code and wait for your device to restart.
Method 9: Performing a factory reset
If you’ve gotten this far without any results, you have one last chance before that long and tedious call with your carrier that will most likely end with you delivering the phone to them for “further investigations”. All that’s left now is to do a factory reset and hope it fixes the issue. If the issue is related to a glitch or virus, chances are you’ll be able to receive and send text normally.
Here’s what to do:
Note: Keep in mind that a factory reset will delete any of your personal data that isn’t on your SD card, so it’s recommended to create a backup before doing this.
1. Go to Settings > >Advanced settings.
2. Tap on Backup & reset and see whether
backups are enabled on your device. If
you don’t have a backup, you should
do one now.
3. Scroll down and tap on Factory data
reset.
4. Tap on Reset Phone and wait for the
process to complete.
5. Wait for your phone to restart and
check whether texts are coming in.
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